Terms & Conditions

Effective Date: [Effective Date]

Welcome to Sukhisoul Wellness Hub LLP ("Sukhisoul", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, mobile application, and related services (collectively, the "Service"). By using the Service you agree to these Terms. If you do not agree, please do not use the Service.

1. Definitions

User / You means any person accessing or using the Service. Content means any text, images, audio, video, data, assessments, prompts, or other material provided through the Service.

2. Eligibility

You must be at least 13 years old (or the minimum age permitted in your jurisdiction) to use the Service. If you are under the age of 18, you must use the Service with parental or guardian consent where required by law.

3. Account Registration

To access certain features you must create an account. You agree to:

4. Subscriptions, Payments & Refunds

Certain parts of the Service require payment of subscription fees or one-time fees. Subscription plans, pricing, and billing cycles are described in the Service. By subscribing you authorize us (or our payment processors) to charge the payment method you provide.

Renewal: Subscriptions typically auto-renew until cancelled by you. You are responsible for cancelling prior to renewal if you do not want to be charged.

Refunds: Refunds are provided only as described in our Refund Policy (link: Refund Policy). Unless otherwise stated, no refunds are offered for partially used subscription periods.

5. User Conduct

You agree not to use the Service to:

6. Medical & Wellness Disclaimer

The Service provides educational and self-help content for lifestyle and wellness support. It is not a substitute for professional medical, psychological, psychiatric or counseling diagnosis, treatment, or advice. If you have a medical or mental health condition, you should seek qualified professional help. In emergencies, call your local emergency number immediately.

7. Content Ownership & License

All Content provided by Sukhisoul (including app design, software, text, audio, graphics) is owned or licensed by Sukhisoul and protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms.

8. User-Generated Content

You retain ownership of content you post (e.g., journal entries), but by submitting content you grant Sukhisoul a worldwide, royalty-free, transferable license to host, use, display, reproduce, and distribute such content as reasonably required to provide the Service. Do not post content that you do not have the rights to share.

9. Privacy

We collect, store and process personal data in accordance with our Privacy Policy. By using the Service you consent to such data practices. We take steps to secure sensitive information, but no online system is completely secure.

10. Confidentiality & Sensitive Data

Personal and emotional content may be sensitive. If you choose to share sensitive information on the Service, you acknowledge and accept the risks. We will not sell your personal data. For details on data handling and retention, see our Privacy Policy.

11. Termination & Suspension

We may suspend or terminate your access for violations of these Terms or for operational reasons. You may cancel your subscription at any time from your account settings. Upon termination, provisions that by their nature should survive will continue to apply (e.g. ownership, disclaimers, limitations of liability).

12. Limitation of Liability

To the maximum extent permitted by law, Sukhisoul and its affiliates, officers, employees, agents, suppliers or licensors will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, data or use, arising from your use of the Service.

Our total aggregate liability arising out of or related to these Terms or your use of the Service will not exceed the amount paid by you to Sukhisoul in the 12 months preceding the claim, or ₹5,000 (whichever is higher).

13. Indemnification

You agree to indemnify, defend and hold harmless Sukhisoul from any claims, liabilities, damages, losses, and expenses arising from your breach of these Terms or your misuse of the Service.

14. Intellectual Property Protection

If you believe any content on the Service infringes your copyright, please contact us at legal@sukhisoul.com with a takedown request including the required information under applicable law.

15. Modifications to Service & Terms

We may modify or discontinue the Service (or any features) at any time. We may also revise these Terms from time to time. The "Effective Date" will be updated at the top. Continued use after changes constitutes acceptance.

16. Third-Party Links & Services

The Service may include links to third-party websites or services which are not controlled by us. We are not responsible for the content, privacy practices or other policies of third parties.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra (or insert your preferred jurisdiction).

18. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

19. Contact

For support or questions about these Terms, please contact us at:

Sukhisoul Wellness Hub LLP
Email: hr@sukhisoul.com | Legal: legal@sukhisoul.com
Website: www.sukhisoul.com